by Cathy1 Investigator
Investigator

My Xs max won’t send pictures on messenger or whatsapp

I’ve tried to send pictures through messenger and WhatsApp and it keeps coming back 

operation couldn’t be completed server return non retriable error 

8 REPLIES 8
by Grand Master
Grand Master

Re: My Xs max won’t send pictures on messenger or whatsapp

It could be your Switching Content Lock OFF or ON . It is switched on on new contracts/upgrades & seems to affect social sites.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Cathy1 Investigator
Investigator

Re: My Xs max won’t send pictures on messenger or whatsapp

How am I doing this?
I think it’s a server problem as a lot on Facebook having same problem

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by Grand Master
Grand Master

Re: My Xs max won’t send pictures on messenger or whatsapp

Maybe! Did you follow the link I gave you & eliminate Content Lock?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Cathy1 Investigator
Investigator

Re: My Xs max won’t send pictures on messenger or whatsapp

Sorry I didn’t see it

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by BrolinD
New Member

Re: My Xs max won’t send pictures on messenger or whatsapp

I’m in Canada and not with this service provider. But I’ve been getting the same error message (starting today) and this is literally the only post I can find with the specific wording of this error message. I’m using an iPhone. 

 

I dont know what to do. I don’t have any kind of parental lock on. It just started today

by Cathy1 Investigator
Investigator

Re: My Xs max won’t send pictures on messenger or whatsapp

Mine has only started today a few people have posted on facebook they are having problems unable to send pictures too

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by Bee758
Visitor

Re: My Xs max won’t send pictures on messenger or whatsapp

I’m also in Canada but on an iPhone 5s.  Exact same problem on messenger and WhatsApp.   Only post I can find about it 

Highlighted
by Grand Master
Grand Master

Re: My Xs max won’t send pictures on messenger or whatsapp

Facebook users hit by most severe outage in its history !

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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