01-03-2018 12:39 PM
I thought it was bad reception at first, when i can someone my phone counts up the seconds of the call time like its connected and the other person can hear me, but I cant hear them. I've just noticed that i can hear them but i have to put the phone on speaker or plug in my headphones? Would this be phone or network related?
01-03-2018 01:15 PM
@Tomh2002 That’s phone related and have you tried turning the volume up ? Not just with the side buttons but within the settings app.
02-03-2018 09:27 AM
Thanks for the sugggestion, but I'm afraid no luck. I cant say I've dropped it, I did update the IOS version recently though?
02-03-2018 09:45 AM - edited 02-03-2018 09:47 AM
Good morning @Tomh2002
I'm sorry to hear that the information hasn't helped you.
Have you checked to see if there is anything caught in the speaker like fluff or anything blocking the microphone?
Are you using a new cover with the iPhone X?
If this doesn't work, then please try the following.
Restoring your iPhone to new can help with the problem.
Let me know if any of this works.