10-11-2018 02:07 AM
When using Whatsapp I am unable to download pictures unless I am connected to WIFI. I recently updated phone from Iphone 7 to 8 when the problem started. I have the same phone number ans sim and have tried all of the obvious suggested problems. I can't check my APN on EE?
Any ideas other than to phone EE?
10-11-2018 08:13 AM
@AMcK Open what’s app and go to settings in that app and make sure you’ve enabled cellular and WiFi.
11-11-2018 04:01 PM
12-11-2018 07:59 AM
Good Morning @AMcK.
How long has this been happening?
Is your WhatsApp on the latest version?
Thanks, Katie 🙂