25-07-2019 05:38 PM
Help i’ve Registered for Apple Music add on today, received the text which I followed the direction to verify, but after agreeing to terms and conditions all i’m Getting is a white screen with loading circle, and it won’t move on. Help!
25-07-2019 06:33 PM
@-Douie81 You the 2nd person today to report this. And looking online it doesn't look like there is an issue with apple music, but this might only be effecting new subscribers so might take longer for apple to sort. I highly recommend you contact apple as it's their service.
02-08-2019 09:18 AM
I am having the exact same problem as the above. I have text 150 and had the link re-sent but I still get the white screen with the loading circle after I sign into my Apple ID. I've had this for a while now and have been trying everyday. I have an account with Apple Music but had cancelled it long before I activated my 6 months free offer so should this still work?
02-08-2019 11:11 AM
Good Morning @Lozza94.
Thanks for coming to the community.
If you have cancelled your old Apple account your right this should still work.
Are you connected to Wi-Fi when opening the link?
02-08-2019 11:39 AM
Thanks for confirming this @Lozza94.
Are you able to try verify using mobile data?