by Keighann
Explorer

I received my contact phone in december but my beats headphones never arrived?

I received my contract phone in December which I was told I would receive the free beats headphones with, I still haven't received them, I rung EE and was told I'd receive a phone call but have not heard anything.

3 REPLIES 3
by
EE Community Support Team

Re: I received my contact phone in december but my beats headphones never arrive

Hello @Keighann

 

Welcome to the community.

 

Did you order your phone instore. over the phone or online?

 

Also, what phone did you order?

 

Thanks, Leanne.

by Keighann
Explorer

Re: I received my contact phone in december but my beats headphones never arrive

I ordered online but finished the order in store as I had to pay a deposit on my phone

by
EE Community Support Team

Re: I received my contact phone in december but my beats headphones never arrive

Thanks @Keighann

 

I have sent you a private message on here to get some details.

 

Speak soon, Leanne.

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