by Apike
Visitor

I purchased a second handset in store using a nhs perk code. The 20% was not

I purchased a second handset in store using nhs perk code. The 20% has not been applied. I called 150 who said they couldn’t apply it even though it was clear in my receipt. What can I do?

1 REPLY 1
by
EE Community Support Team

Re: I purchased a second handset in store using a nhs perk code. The 20% was not

Hi there @Apike

 

Thanks for coming to the community.

 

Did you provide your code to a member of staff in the EE retail store, from the EE Perk portal?

 

Was the second contract a promotional offer?

 

Leanne.

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