by Taffaway Investigator
Investigator

I phone 6 txt

On December 25th text from abroad started to be delayed fron 1 to 3 days, now I can not recieve any texts from abroad.

I can send abroad with out a problem and also recieve txts within UK 

8 REPLIES 8
by Grand Master
Grand Master

Re: I phone 6 txt

@Taffaway. So it’s a very good possibility that the issue is not with you but the device/network that’s abroad that’s sending the texts. 

by
EE Employee

Re: I phone 6 txt

Hi @Taffaway and welcome to the community.

 

Which country are you trying to receive texts from?

 

Many thanks,

 

Lee

by Taffaway Investigator
Investigator

Re: I phone 6 txt

The txts are from Austria

I had no problems until 25 Dec, after that they were delayed and arriving at irregular times, now they have stopped

 

by
EE Community Support Team

Re: I phone 6 txt

Hi @Taffaway

 

Welcome to the community.

 

In the off-chance that this is an issue on your end, I recommend making sure your iPhone software is up to date:-

 

Tap Settings >>> General >>> Software Update. If there is an available update, it will let you know.

 

If that is up to date, please check for a carrier update:-

 

Tap Settings >>> General >>> About. If an update is available, it will pop up within a few seconds.

 

Please let me know how you get on.

 

Chris

by Taffaway Investigator
Investigator

Re: I phone 6 txt

Have done all the updates, no different

by
EE Community Support Team

Re: I phone 6 txt

Hello there @Taffaway

 

Thanks for coming back to us and for trying this.

 

Is this from one number?

 

Do they receive your texts without a delay?

 

Thanks, Leanne 🙂

 

 

by Taffaway Investigator
Investigator

Re: I phone 6 txt

Don't know if this discussion is still active?

Am still having problems recieving TXTS from Austria

The people can send to O2 networks ad 3 but I can not recieve

As mentioned previously, it all worked up untill christmas then gradually stopped

by
EE Employee

Re: I phone 6 txt

Hi @Taffaway

 

Is this happening on more than one number in Austria?

 

Many thanks,

 

Lee

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