07-12-2017 02:41 PM
My I-phone 5s has frozen as of last night. I cannot turn phone off, there is a 'notification' from BBC that seems to be blocking everything. Cannot shift it, or log in or out! help Kat
Solved! See the answer below or view the solution in context.
08-12-2017 11:33 AM
I actually followed advice given to Blonehatter by Lee. He gave more details about holding down both Home key and ON/Off key and advised logging into Itunes and plugging phone into laptop.
I followed instructions and succeeded first time so thanks Lee.