by KSC1
Explorer

I have1G of data but data usage shows 997 of 3G left. Why?

I have 1G of data per month on my iPhone 5S. But data usage says I have 997 of 3G left. Had phone with EE a year. Never happened before. Why?

3 REPLIES
by
EE Community Support Team

Re: I have1G of data but data usage shows 997 of 3G left. Why?

Hi @KSC1

 

Thanks for posting here Smiley Happy

 

I am not sure in all honesty, but if you speak with customer services then they can access your account and tell you why.

 

Cheers

 

Richard

 

Smiley Happy

by KSC1
Explorer

Re: I have1G of data but data usage shows 997 of 3G left. Why?

Thanks Mark. When I noticed it the EE call centre closed cos of snow! I will try them this week.

Sent from my iPhone
by
EE Community Support Team

Re: I have1G of data but data usage shows 997 of 3G left. Why?

Let us know how you get on @KSC1

 

Cheers

 

Richard

 

Smiley Happy

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