by Antony1
Explorer

I have not received my beat headphones

I have been waiting for my beat headphones since mid December 

told 14 days .. still waiting and no communication 

3 REPLIES
by Grand Master
Grand Master

Re: I have not received my beat headphones

@Antony1  Have you called customer services to chase this up ?  

by Antony1
Explorer

Re: I have not received my beat headphones

Hi

thats what I plan to do ... just thought I’d try this first for a bit of advice 

by
EE Community Support Team

Re: I have not received my beat headphones

Hi @Antony1 and welcome to the community.

 

Please give our customer services team a tomorrow and they will be able to escalate this via the correct department.

 

You will need to give our customer service team a call tomorrow as the contact centres are currently closed.

 

Many thanks,

 

Lee

 

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