by Kwhigham
Visitor

I have no service abroad. I didn’t send a text to 150 before arriving.

I have no service abroad. I didn’t send a text to 150 before arriving can this be fixed online? 

2 REPLIES 2
Highlighted
by Ace Contributor
Ace Contributor

Re: I have no service abroad. I didn’t send a text to 150 before arriving.

Hello @Kwhigham you can enable roaming and call abroad/premium rate by logging in to My EE online and navigating to My EE>Manage device:

 

https://community.ee.co.uk/t5/Roaming/EE-roaming-Getting-ready-to-use-your-phone-abroad/td-p/532570

 

If that does not work customer service or Live Chat online can do this for you:

 

http://ee.co.uk/help/get-in-touch

by
EE Employee

Re: I have no service abroad. I didn’t send a text to 150 before arriving.

Hi @Kwhigham and welcome to the community.

 

Has the above information helped with your issue?

 

Many thanks,

 

Lee

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