21-01-2018 02:56 PM - edited 21-01-2018 03:02 PM
I have 2 accounts, both signed up for the free six month offer for Apple Music, just checked my bill and one account is being charged £3.76 and the other £1.88 for this free offer!! Can someone please explain why.
not a happy EE customer
21-01-2018 03:03 PM
@Milo808 When does your Apple Music subscription end on both accounts ?
21-01-2018 03:36 PM
@Milo808 If your subscriptions don’t end until the end of January then you’ll need to call customer services about this.
21-01-2018 04:18 PM
If the bill is generated now, won't it include charges from 30/1/18 to the next bill date, as you are billed in advance?
21-01-2018 04:36 PM
@chistery you’ll only be charged once it goes past the free offer period. That is not the case here so no payment should be requested yet.