12-10-2017 12:27 PM
I’ve preordered the series 3 42mm watch in space grey with black sports band, I got a text today saying it’s on track but it still says awaiting confirmation on the order.. just wondering how long it will be until there’s a confirmed date?
12-10-2017 01:26 PM
There is no account access on these forums, so you will need to call CS about delivery.
12-10-2017 03:37 PM
13-10-2017 10:29 AM - edited 13-10-2017 10:30 AM
Hi @Andylist unfortunately this ususally means that they do not have the stock to ship out confirmed orders.
On that basis, EE have accepted your order but can not confirm delivery date unti they have the stock levels (also they may have a backlog of orders to complete).
As mentioned by @Christopher_G keep an eye on the tracker within your "My EE" (if you don't have an account it does not take long to set up either) they should give you an indication as to when it should be despatched. That of course doesn't stop you from calling 150, if they tracker information remains static for too long (e.g. 14 - 21days etc - depending on the delviery times you had been quoted when you placed your order).
best of luck,
13-10-2017 10:40 AM