by StuartHumphrey
Visitor

I can’t up load or down load images on WhatsApp or similar on mobile data

When using mobile data I can’t upload or down load images on WhatsApp or similar? Any ideas?

3 REPLIES 3
Highlighted
by Grand Master
Grand Master

Re: I can’t up load or down load images on WhatsApp or similar on mobile data

Hi @StuartHumphrey 

 

Try logging into your MyEE app or your online account and deactivating content lock

 

Also if you are in PAYG make sure you have sufficient data.

 

Thanks

 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: I can’t up load or down load images on WhatsApp or similar on mobile data

@StuartHumphrey   Also make sure you’ve allowed this within the what’s app settings and the device settings. 

by
EE Community Support Team

Re: I can’t up load or down load images on WhatsApp or similar on mobile data

Welcome to the community, @StuartHumphrey. 🙂

 

I see you've been given a couple of brilliant pieces of advice here.

 

Has it helped you get sorted and send your pictures?

 

Chris

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