by Arturo99 Contributor
Contributor

How to register a device -- comes up as already associated.

 
7 REPLIES 7
by Grand Master
Grand Master

Re: How to register a device -- comes up as already associated.

@Arturo99   Where did you get this device from ? 

by Grand Master
Grand Master

Re: How to register a device -- comes up as already associated.

You already have a MyEE for that no. Phone CS to delete the old a/c. Then you can register afresh.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: How to register a device -- comes up as already associated.

Good Afternoon @Arturo99

 

I would recommend following the advice from @XRaySpeX and give us a call

 

Have a wonderful weekend, 

 

Katie 🙂

by Arturo99 Contributor
Contributor

Re: How to register a device -- comes up as already associated.

Sim was originally in my phone — now transferred to my wife's phone. Had to go to the EE Store to get it sorted.

Thanks for the reply.

Arturo99
by Arturo99 Contributor
Contributor

Re: How to register a device -- comes up as already associated.

Hi,

All done now a EE store.
by
EE Community Support Team

Re: How to register a device -- comes up as already associated.

That's brilliant. Thanks for letting us know, @Arturo99 🙂

 

Have a fantastic weekend.

 

Chris

by Grand Master
Grand Master

Re: How to register a device -- comes up as already associated.

Thanks! You're welcome :)! Glad I could be of assistance & it is now sorted.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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