30-11-2017 08:00 AM
So, a couple of hours later and it's all working fine!
Thanks again to Katie in the Watch Team for sorting everything out last night
01-12-2017 09:05 PM
Incidentally, how long does it take for the previous watch plan to disappear from your account? I still have two plans showing at the moment, although the previous plan hasn't got the "Manage plan and add-ons" link under it.
I don't want to get charged £5 for both at the end of 6 months
02-12-2017 10:31 PM - edited 02-12-2017 10:32 PM
Apparently, it should disappear at the end of the current billing period but I've to call back if it doesn't.