by Lilerose1
Explorer

How do I retrieve a picture/video message?

 
3 REPLIES 3
by Grand Master
Grand Master

Re: How do I retrieve a picture/video message?

Hi @Lilerose1

 

Assuming you don't see them you should get a link and a password by text. 

 

If not then please provide more information.

 

Thanks




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by Lilerose1
Explorer

Re: How do I retrieve a picture/video message?

When I put my phone no and the password given to me in a link, it says that one or the other is invalid 

by
EE Community Support Team

Re: How do I retrieve a picture/video message?

Hi @Lilerose1,

 

Thanks for visiting the EE Community.

 

Could you try entering the password again to make sure it's correct and let me know if it works?

 

James

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