18-08-2017 03:15 PM
Everything else is working since porting over except no visual voicemail. Just calls voicemail service instead? Thanks
Solved! See the answer below or view the solution in context.
18-08-2017 05:46 PM - edited 18-08-2017 05:47 PM
Thanks for coming here to community
Here is literally all the information you need, from our Voicemail help and support pages.
You can get visual voicemail if you've:
To activate this service
We'll text you when it's been set up.
What's the difference between this and normal voicemail?
No more calling up - with Visual Voicemail you don't have to call a number to get your messages, and you don't have to listen to them in order. Instead just tap your voicemail icon to see all your voicemails as a list on your screen. It'll show you who the messages are from, when they were left and how long they are.
Once you have Visual Voicemail the data you use for downloading voicemails in the UK won't cost you a penny. Data used to download Visual Voicemail messages when abroad is charged at the standard roaming rate for your plan.
If you don't like it?
We're pretty sure this won't be the case, but if you decide it's not for you, just text iPhone visual off to 150, and you'll get a confirmation text saying it's been switched off.
The technical stuff
How do I update my iOS software?
You can update your software by either plugging your phone into iTunes or updating it over the air via WiFi. More information can be found on the Apple support site.
How do I update my carrier settings?
You may need to quickly update your carrier settings as well.
If you do, just go to 'settings > general > about' and that should trigger a carrier settings update. A prompt should pop up saying 'update to Carrier Settings...?'
Still not working?
If it still doesn't work then contact us and we'll be able to help you get up and running.