by Jazzyb94 Investigator
Investigator

How do I get more storage on my iPhone XR and iPad without extra cost

Hiya I’m new too having a iPad and iPhone XR I was wondering if I get information about getting more storage so I can download more entertainment and music and have my social media with out spending too much this information would help loads 

 

many thanks 

jazzy barter 

12 REPLIES 12
Highlighted
by Grand Master
Grand Master

Re: How do I get more storage on my iPhone XR and iPad without extra cost

@Jazzyb94   You can not expand the storage actually on the device, you could use iCloud to store photos but if you need more then the free 5Gb you’ll need to to pay to have it

50GB: £0.79
200GB: £2.49
2TB: £6.99

 

.  You could purchase a external USB stick that is designed to plug into the lightning port at the bottom of the device to give you more storage. 

 

 

 

by Jazzyb94 Investigator
Investigator

Re: How do I get more storage on my iPhone XR and iPad without extra cost

Hiya I’ve got more storage and I’m now paying £6.99 and I still can’t download things as it keeps saying there is not enough storage I need help 

by
EE Community Support Team

Re: How do I get more storage on my iPhone XR and iPad without extra cost

Hi @Jazzyb94,

 

Is it your iCloud or device storage that is full?

 

Thanks

 

James

by Jazzyb94 Investigator
Investigator

Re: How do I get more storage on my iPhone XR and iPad without extra cost

Jamesb yes it’s full I’ve tried too pay too download more storage but it’s still saying storage full can u help plz 

by
EE Community Support Team

Re: How do I get more storage on my iPhone XR and iPad without extra cost

Hi @Jazzyb94,

 

If you go to Settings > your name > iCloud, how much storage do you have available?

 

Thanks

 

James

by Jazzyb94 Investigator
Investigator

Re: How do I get more storage on my iPhone XR and iPad without extra cost

I hav only 65.8 storage left out of 66.8 left n it won’t let me download any more my music if screwed on the iPhone XR but it’s not on my iPad I really need help

Sent from my iPhone
by
EE Community Support Team

Re: How do I get more storage on my iPhone XR and iPad without extra cost

Hi @Jazzyb94,

 

It sounds like your device storage is full. Can you see what is using up your storage in Settings > General > [Device] Storage?

 

Which app are you using to download your music?

 

Thanks

 

James

by Jazzyb94 Investigator
Investigator

Re: How do I get more storage on my iPhone XR and iPad without extra cost

Apparently so I can buy storage for 6.99 but apparently it’s saying on my phone that I don’t have enough storage still

Sent from my iPhone
by
EE Community Support Team

Re: How do I get more storage on my iPhone XR and iPad without extra cost

Hi there @Jazzyb94

 

Have you been able to check within your settings as advised by @James_B to see what is using most of your storage?

 

What app are you using to download music?

 

Speak soon, 

 

Katie 🙂

by Jazzyb94 Investigator
Investigator

Re: How do I get more storage on my iPhone XR and iPad without extra cost

Yes I have but it still says that I have 63.8 storage left out of 65.8 which when I download things it says that there’s not enough storage too download

Sent from my iPhone
by Grand Master
Grand Master

Re: How do I get more storage on my iPhone XR and iPad without extra cost

@Jazzyb94  Purchasing more space on iCloud doesn’t give you move space on the device. 

 

please read THIS to see what iCloud is. 

by Jazzyb94 Investigator
Investigator

Re: How do I get more storage on my iPhone XR and iPad without extra cost

So I’ve basically wasted money n racked up a huge bill for nothing then

Sent from my iPhone

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