by Nige1 Investigator
Investigator

How can I prove I haven't made a call

My company has accused me of making offensive phone call from my mobile phone they said it was my number how can I prove I didn't thanks

11 REPLIES 11
by Brilliant Contributor
Brilliant Contributor

Re: How can I prove I haven't made a call

Do you have itemised billing on your account?

 

Can your company prove it was yours?


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by Grand Master
Grand Master

Re: How can I prove I haven't made a call

@Nige1   Ask them to show you this number from the device that took the call.   

by Grand Master
Grand Master

Re: How can I prove I haven't made a call

Hi, 

 

Does anyone else have access to your phone or used your phone? 

 

You can also check your own phone logs on your phone. 

 

Thanks, 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Nige1 Investigator
Investigator

Re: How can I prove I haven't made a call

They say they have proof from their iT department, I haven't got itemised billing so cannot get proof from EE could lose my job for something I have not done

Sent from my iPhone
by Nige1 Investigator
Investigator

Re: How can I prove I haven't made a call

All they've shown me is my number on a a4 bit of paper and the time it was called

Sent from my iPhone
by Grand Master
Grand Master

Re: How can I prove I haven't made a call


@Nige1 wrote:
They say they have proof from their iT department, I haven't got itemised billing so cannot get proof from EE could lose my job for something I have not done

Sent from my iPhone

Hi, 

 

You need to speak to a solicitor. 

 

Thanks, 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: How can I prove I haven't made a call

@Nige1  Ask them to show you this device that has your number on it so you can see for yourself.  Unless they show you what they have as evidence they can not say you did anything.  

by Nige1 Investigator
Investigator

Re: How can I prove I haven't made a call

Checked the logs no call made,no one else had access to my phone thanks

Sent from my iPhone
by Grand Master
Grand Master

Re: How can I prove I haven't made a call

@Nige1  I can put anyone's number on a scrap paper and say you called me.    

 

You need to see a incoming call log.  

by Brilliant Contributor
Brilliant Contributor

Re: How can I prove I haven't made a call

Like @Northerner says you need to speak to a solicitor. 


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by
EE Employee

Re: How can I prove I haven't made a call

Hi @Nige1 and welcome to the Community.

 

This information may be retrievable but as previous contributors have mentioned this would have to be requested via a Solicitor/Law enforcement.

 

Any requests please do ask the relevant agencies to contact us on the following:

 

Customer Data Disclosures Team
EE
1 Trident Place
Building 5
1st Floor
Hatfield Business Park
Hatfield
Hertfordshire
AL10 9BW

 

Many thanks,

 

Lee

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.