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by Tjfedrick Investigator
Investigator

How can I change the iTunes account associated with my free music?

I messed up when setting up my free 6 months Apple Music. I was logged in with the wrong iTunes account at the time of activation, without realising!!

 

so now I have 6 months free music on the wrong account!! Is it possible to change this?

1 SOLUTION

Accepted Solutions
by Tjfedrick Investigator
Investigator
Solution

Re: How can I change the iTunes account associated with my free music?

All sorted 🙂

 

spoken with customer services. All they had to do was remove all benefits from the account, then add them again - Which in turn allowed them to generate a new link for me to re-activate Apple Music 😍

 

it it was all really easy and they were super helpful.

5 REPLIES 5
by Grand Master
Grand Master

Re: How can I change the iTunes account associated with my free music?

@Tjfedrick   If it’s possible to change the account you going to need to call customer services to do this but I very much doubt it will be possible.  But it’s worth a go. 

by Tjfedrick Investigator
Investigator

Re: How can I change the iTunes account associated with my free music?

I’ll let you know how I get on

by
EE Community Support Team

Re: How can I change the iTunes account associated with my free music?

Hi @Tjfedrick

 

Welcome to the EE Community. 🙂

 

The customer services team will do their best to help you with this.

 

Please let us know how you get on.

 

Chris 🙂

 

 

by Tjfedrick Investigator
Investigator
Solution

Re: How can I change the iTunes account associated with my free music?

All sorted 🙂

 

spoken with customer services. All they had to do was remove all benefits from the account, then add them again - Which in turn allowed them to generate a new link for me to re-activate Apple Music 😍

 

it it was all really easy and they were super helpful.

by
EE Community Support Team

Re: How can I change the iTunes account associated with my free music?

Brilliant, I'm so glad it's sorted, @Tjfedrick. 🙂

 

What's first on your playlist on Apple Music?

 

Chris 🙂

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