22-09-2017 08:38 AM
@retrospek You still need an account/contract for the watch to use data. Only your calls and text come from your phone allowance.
22-09-2017 08:44 AM
Yes I know - but you should be able to do all of this through the Watch App on the iPhone - but it doesn't work.
22-09-2017 08:58 AM
So basically what is on EE's website for setting up LTE on the Apple Watch is incorrect.
EE say the following on the website:
However, you can't get past step 3. as it says 'This account is not ready to use with Apple watch'..
So something isn't right..
22-09-2017 09:12 AM
Give CS a call on 150 and they will be able to check everything is set up correctly on your account etc. They should also be able to walk you through the process.
On a side note which version of the watch did you go for and if you had the last one is it an improvement?
22-09-2017 09:54 AM
22-09-2017 09:55 AM - edited 22-09-2017 10:01 AM
I've done all of that. Also those instructions are for pairing the watch with the Phone - which I've already done and works..
It is when you try to enable LTE on the watch that is says 'your account is not ready'.. But
22-09-2017 10:23 AM
Glad to hear I'm not the only one getting this.. EE - why can't we set-up the Apple Watch LTE Connecton from the Apple Watch App ?
22-09-2017 10:29 AM
I'm having the same issue. I called 150 and they are reactivating my account and says it could take up to 24hours 😞
22-09-2017 11:16 AM
The esims are not activated and the numbers not paired on the account. Awaiting tech team specific for watch 3 to call me back and I’ll update x
22-09-2017 11:20 AM
I've rebooted my phone a number of times now. Still not working. Just says 'This account is not ready to use Apple Watch'.
I'm on the Monthly Sim Plan !
22-09-2017 11:25 AM
It’s an Apple problem not EE they’re having same trouble in the states with connectivity, that’s why I think EE are holding back until the cellular is fixed.
22-09-2017 11:30 AM
I've done both - initially I did a restore - but now I"ve done a new install and still get issues.