In October 2016, I purchased a iPhone 6s from an EE store. The phone is in perfect condition, no scratches or cracks.
This morning, the phone was working fine but decided to pack in during a software update. It froze and blacked out. When turned back on, the Apple logo comes up and then it freezes and glitches out. If left like that it will keep on doing that until it is turned off. I have tried many different things, connecting it to iTunes, holding in the power button and the home button for a minute. I spoke to Apple Support and they deem it to be a hardware issue. Under their warranty, I am not covered but under EU law I am.
To cut a very long story short, they have advised me to visit Stormfront tomorrow who will give me a repair recommendation. They cannot fix the device if it is a hardware issue because I didn't purchase it from there. I have to get a slip from them and get in touch with EE because I purchased the device from them. Any idea how I would go around this??