Highlighted
by Pendower Investigator
Investigator

EE Mobile data networks not available

Why is it that this happens some times but not always?

1 SOLUTION

Accepted Solutions
by Pendower Investigator
Investigator
Solution

Re: EE Mobile data networks not available

Many thanks for that Reset Network Settings. I've done that and will test it on the dog walk this afternoon!

4 REPLIES 4
by Grand Master
Grand Master

Re: EE Mobile data networks not available

@Pendower  Have you tried a network reset on the device?   

 

Goto Setting>General>Reset>Reset Network Settings.   

 

The device will shut down and restart and you’ll need to put your WiFi passwords back on the device after this.  Hopefully this will help resolve the issue. 

by Pendower Investigator
Investigator
Solution

Re: EE Mobile data networks not available

Many thanks for that Reset Network Settings. I've done that and will test it on the dog walk this afternoon!

by Pendower Investigator
Investigator

Re: EE Mobile data networks not available

Hooray!! It works.

I'll try Reset network Settings in the future if it happens again.

by
EE Community Support Team

Re: EE Mobile data networks not available

Glad you got this sorted @Pendower 🙂

 

Come back to the community anytime.

 

Leanne.

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