by Saramuzammil
New Member

E sim

Hi, i need an e sim card for my iPhone XS max. How can i buy?

1 SOLUTION

Accepted Solutions
Highlighted
by Grand Master
Grand Master
Solution

Re: E sim

@Saramuzammil   You got to a store/call customer services and request a Esim QR pack to transfer your current EE sim over to the esim that’s built in to your device. 

4 REPLIES 4
Highlighted
by Grand Master
Grand Master
Solution

Re: E sim

@Saramuzammil   You got to a store/call customer services and request a Esim QR pack to transfer your current EE sim over to the esim that’s built in to your device. 

by
EE Community Support Team

Re: E sim

Good Afternoon @Saramuzammil

 

Welcome to the community

 

I can see @Chris_B has provided you with the correct information, please let us know if you have any more questions. 

 

Thanks, 

 

Katie 🙂

by garetbe Established Contributor
Established Contributor

Re: E sim


@Katie_B wrote:

Good Afternoon @Saramuzammil

 

Welcome to the community

 

I can see @Chris_B has provided you with the correct information, please let us know if you have any more questions. 

 

Thanks, 

 

Katie 🙂


Have they solved the issue when you order from CS that your 'old' physical sim will stop working? If not it might be worth mentioning that or @Saramuzammil could end up losing service for a few days until the new SIM arrives.

by
EE Community Support Team

Re: E sim

Hi @garetbe,

 

That would only happen if the eSIM was ordered as a lost and stolen replacement, rather than a standard eSIM order.

 

Thanks

 

James

Let's get started

Join the EE Community to ask, answer, learn and share.