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by
Contributor

Copy of original contract for insurance

Hi there,

 

I need a copy of my original contract for insurance purposes and cant seem to find this anywhere. Hope you can help.

 

Thanks.

1 SOLUTION

Accepted Solutions
by
Grand Master
Solution
Accepted by Lee_H (EE Community Support Team)
‎17-06-2016 01:29 PM

Re: Copy of original contract for insurance

7 REPLIES
by
Grand Master
Solution
Accepted by Lee_H (EE Community Support Team)
‎17-06-2016 01:29 PM

Re: Copy of original contract for insurance

by
Contributor

Re: Copy of original contract for insurance

I have no phone to ring from is there not an online consultant I can speak to?
by
EE Community Support Team

Re: Copy of original contract for insurance

Hi @dannybirtles,

 

Is it a proof of purchase or a proof of usage you need?

 

Thanks

 

James

by
Contributor

Re: Copy of original contract for insurance

I need proof of the date of purchase,

Thanks.
by
EE Community Support Team

Re: Copy of original contract for insurance

Hi @dannybirtles,

 

Where did you purchase the phone?

 

Thanks

 

James

by
Contributor

Re: Copy of original contract for insurance

I purchased it online via Carphone warehouse, however on the order confirmation there is no date so it cannot be used for insurance purposes.
by
EE Community Support Team

Re: Copy of original contract for insurance

Hello there @dannybirtles.

 

We are only able to provide proof of purchase for devices purchased directly from EE.

 

Any third party purchase would need to be requested from the place of purchase.

 

Thanks very much.

 

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