11-02-2019 08:18 AM
Good Morning @dburgoyne10.
Welcome to the community.
I can see both @Profile closed and @Watkins07 have provided you some great advice.
I would recommend giving us a call and speaking with our channel returns department once you have received your device.
They will then run you through the process of returning/exchanging the product.
by RVZ 2 weeks ago