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by Petermcgarry155
Visitor

Can you change the colour of your phone on an insurance claim?

I have cracked the screen on my iPhone XS Max and was wondering if I could change the colour of the phone when I do an insurance claim?

1 SOLUTION

Accepted Solutions
by Adamri95
Explorer
Solution

Re: Can you change the colour of your phone on an insurance claim?

Hi there!

 

Unfortunately Insurance claims would be a replacement of the exact spec, this includes the colour.

 

Hope this helps !

3 REPLIES 3
by Adamri95
Explorer
Solution

Re: Can you change the colour of your phone on an insurance claim?

Hi there!

 

Unfortunately Insurance claims would be a replacement of the exact spec, this includes the colour.

 

Hope this helps !

by
EE Community Support Team

Re: Can you change the colour of your phone on an insurance claim?

Hi @Petermcgarry155 

 

Welcome to the community 🙂

 

I can see you have already had a brilliant answer from @Adamri95!

 

When you claim on your insurance the model will be replaced for a like for like specification including the colour.

 

We have a great help page all about phone insurance if you need anymore information.

 

You can get in touch to report your phone damaged from 8am today.

 

 

Alex 🙂

 

 

by Brilliant Contributor
Brilliant Contributor

Re: Can you change the colour of your phone on an insurance claim?

If they dont have that colour in stock they will allow you to pick a colour they do have in stock.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
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