by Smittyboy
Visitor

Can you add a early upgrade fee onto a new contract?

Can you add a early upgrade fee to a new contract

6 REPLIES 6
by Brilliant Contributor
Brilliant Contributor

Re: Can you add a early upgrade fee onto a new contract?

No. You have to pay it off there.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
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by
EE Community Support Team

Re: Can you add a early upgrade fee onto a new contract?

Hi @Smittyboy

 

Welcome to the community. 🙂

 

What do you mean by add it to a new contract?


Chris

by Gazza90 Investigator
Investigator

Re: Can you add a early upgrade fee onto a new contract?

No. what happens if you’re like me pay £227 for early up grade and £70 for new phone. Then you are told the phone is out of stock and wait weeks for new phone. You would think the early upgrade fee would reduce every week you get close to the Upgrade date instead of being ripped off. Still waiting for phone grrrrr. 

I have three phones with EE however as the contracts run out I will not renew 🙄

by
EE Community Support Team

Re: Can you add a early upgrade fee onto a new contract?

Hi @Gazza90

 

Welcome to the community. 🙂

 

Which phone did you order? Have you now received it?


Chris

by Gazza90 Investigator
Investigator

Re: Can you add a early upgrade fee onto a new contract?

iPhone XS Max . Not Inhave not received anything. Really poor from EE . 

by
EE Community Support Team

Re: Can you add a early upgrade fee onto a new contract?

OK thanks, @Gazza90.

 

I recommend speaking to our customer services team to run through your options.

 

Please let us know what happens.

 

Chris

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