by Naomi0107
Explorer

Can’t hear when I make a call

Any ideas? My volume is up and I connect but caller can’t hear me and I can’t hear them ?

1 REPLY 1
by Ace Contributor
Ace Contributor

Re: Can’t hear when I make a call

Have you installed a screen protector on your iPhone or put a case on it that is perhaps blocking the mic, earpiece?

 

Also, does this happen in all areas, or is it isolated to one particular area. If it's one particular area, then can you please pop in the postcode for this area into the EE Service Checker and see if it lists any problems etc in that area.

 

EE service checker

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