by Ascaife13
Explorer

Can't access 6mths apple music as can't verify account.

I am new to ee and I have transferred my old number over from previous supplier. I have clicked the link I was sent to access apple music but when I have downloaded the apple app it says I can't be verified as I don't have an account with ee. How do I sort it so I can access the music?

1 REPLY 1
by
EE Community Support Team

Re: Can't access 6mths apple music as can't verify account.

Hello there @Ascaife13

 

Thanks for coming here.

 

Can you check the number is correct in your device settings?

 

  • iPhone – Settings>Phone>My Number
  • Android – Settings> About Phone>My Phone Number

If the number is wrong let me know what device you are using?

 

Thanks, Leanne 🙂

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