by Anajesus22
Explorer

Can not send photos or receive unless WiFi is on

  1. Since I done the last iOS update I can no longer send or receive any photos or videos unless I’m connected to WiFi , why?
1 SOLUTION

Accepted Solutions
by Profile closed
Not applicable
Solution

Re: Can not send photos or receive unless WiFi is on

Hi @Anajesus22 

 

This might be a content lock issue!

 

If it is, go to your online EE account and switch your content lock to STRICT and back OFF again, please!

This should fix your issues 🤗

 

Thanks 👍

 

BustaCrabb

4 REPLIES 4
by Grand Master
Grand Master

Re: Can not send photos or receive unless WiFi is on

Hi @Anajesus22 

 

Try resetting your network settings.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Profile closed
Not applicable
Solution

Re: Can not send photos or receive unless WiFi is on

Hi @Anajesus22 

 

This might be a content lock issue!

 

If it is, go to your online EE account and switch your content lock to STRICT and back OFF again, please!

This should fix your issues 🤗

 

Thanks 👍

 

BustaCrabb

by Anajesus22
Explorer

Re: Can not send photos or receive unless WiFi is on

Thank you all

sorted now 👍😉

by Profile closed
Not applicable

Re: Can not send photos or receive unless WiFi is on

Hi @Anajesus22 

 

Thank you! 🤗

 

Happy days 🌞

 

Cheers 👍

 

BustaCrabb 🦀

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