by psychopomp2 Investigator
Investigator

Can an eSIM be re-used on the same iPhone after a complete reset?

Hi,

 

I've managed to get an EE eSIM working on my iPhone XS so no issues there.

 

I want to know that if i was to factory reset my iphone and wipe it completely - including the data plan - could I still re-use the same QR code for the eSIM when setting up the iphone XS again? In other words, is the eSIM card just good for one time use only or can it be re-used/setup on the same phone again? Reason for asking is, i don't know whether i should keep my eSIM card or dispose of it now that the eSIM has been successfully activated.

 

Many thanks.

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: Can an eSIM be re-used on the same iPhone after a complete reset?

Hi @psychopomp2. When you reset your iPhone you can select the option to keep cellular plan and it will keep your eSIM intact. 

 

I don't believe you can reuse the qr code.

6 REPLIES 6
by Ace Contributor
Ace Contributor
Solution

Re: Can an eSIM be re-used on the same iPhone after a complete reset?

Hi @psychopomp2. When you reset your iPhone you can select the option to keep cellular plan and it will keep your eSIM intact. 

 

I don't believe you can reuse the qr code.

by psychopomp2 Investigator
Investigator

Re: Can an eSIM be re-used on the same iPhone after a complete reset?

Cheers chistery, in that case i will throw the eSim card away.

by
EE Community Support Team

Re: Can an eSIM be re-used on the same iPhone after a complete reset?

Hi @psychopomp2

 

Thanks for coming to the community.

 

If you need a replacement eSIM you can order one on our My EE - Order a replacement eSIM

 

Thanks 🙂

 

Leanne.

by cpchannel
Explorer

Re: Can an eSIM be re-used on the same iPhone after a complete reset?

IMG_6598.PNGThis is the option you get

by Kevtough
New Member

Re: Can an eSIM be re-used on the same iPhone after a complete reset?

I don’t get this screen it doesn’t have keep data plan option.

by cpchannel
Explorer

Re: Can an eSIM be re-used on the same iPhone after a complete reset?

It does come after you confirm Yes you want to reset - well it did for me

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions