by Baron1
Visitor

Can I swap my phone for a different colour

 
2 REPLIES
Highlighted
by Maestro
Maestro

Re: Can I swap my phone for a different colour

Only if you ordered online or over the phone are you are still within your 14 day cooling off period.  It will have to be sent back to EE as a return and a new one ordered as well.

 

EE retail stores have no cooling offer period or change of mind policy unfortunately.

by
EE Community Support Team

Re: Can I swap my phone for a different colour

Hi @Baron1,

 

Welcome to the EE Community.

 

That's great advice from @jmitchel.

 

When and where did you purchase your phone?

 

Thanks

 

James

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