by bishoplad Investigator
Investigator

Can I suspend my contract

I ordered an iPhone X to add as an additional line, but I would be using that more now rather than this old phone I am using at the moment. Can I ask EE to suspend my current contract then I just pay my cancellation fees off?

3 REPLIES 3
by Grand Master
Grand Master

Re: Can I suspend my contract

You may certainly ask EE to cancel your current contract & pay off all cancellation fees. You can't just suspend payments.

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by Grand Master
Grand Master

Re: Can I suspend my contract

@bishoplad  You’ll also have the 10% discount removed that’s been added because it’s a 2nd line.  

by
EE Employee

Re: Can I suspend my contract

Hi @bishoplad and welcome to the community.

 

Please do give customer services a quick call as they will be able to look into your cancelation options.

 

Many thanks,

 

Lee

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