by Philzane666
Explorer

Can I get a new number for my phone

Can I change my EE number as I keep getting texts from someone I don’t know and everytime I block them they get a different number and start again , what can I do about this 

2 REPLIES 2
by Grand Master
Grand Master

Re: Can I get a new number for my phone

You can phone EE to get a new no. It might cost about £36 unless you can show you are getting abusive calls or texts.

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by
EE Community Support Team

Re: Can I get a new number for my phone

Hi there @Philzane666

 

Welcome to the community.

 

Are the texts coming from a short code number? 

 

If so, are you being charged for the texts?

 

Speak soon, Leanne.

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