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Can I change my order of my iPad 2018 to an iPad Pro

onslo6260
Visitor

‎23-06-2018 11:25 PM

I’ve ordered the iPad 2018 and want to change to the iPad Pro 10.5 is it possible to amend my order

0 Helpful
3 REPLIES 3
Northerner
Grand Master
Grand Master

‎24-06-2018 12:52 AM

Hi @onslo6260

 

It depends on when you ordered it, and if it's in the post.

 

You should call CS after  8am.

 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
XRaySpeX
Grand Master
Grand Master

‎24-06-2018 01:32 AM

If you ordered it online or by phone you have a 14-day cooling off period from delivery to cancel it FoC & reorder another. Beforehand you could try & phone EE to see if they will swap it before dispatch.

 

No such returns policy applies if you ordered it in an EE store.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
James_B
EE Community Support Team

‎24-06-2018 10:10 AM

Hi @onslo6260,

 

Welcome to the EE Community.

 

That's great advice from @Northerner and @XRaySpeX.

 

Please get in touch so we can take a look at your order.

 

Thanks

 

James

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