by WitchDrAsh Investigator
Investigator

Brand new Ipad Pro TMF12 error

Trying to sign up for a plan, get TMF12 error, other providers work, well I haven't bought anything, but at least show me their plans.

7 REPLIES 7
by
EE Community Support Team

Re: Brand new Ipad Pro TMF12 error

Hi @WitchDrAsh

 

Thank you for posting in community 🙂

 

Are you trying to purchase an EE plan?

 

Is their currently a SIM card in the iPad?

 

Richard

 

🙂

by WitchDrAsh Investigator
Investigator

Re: Brand new Ipad Pro TMF12 error

No, no sim card, trying to use the embedded sim

by
EE Community Support Team

Re: Brand new Ipad Pro TMF12 error

Leave this with me @WitchDrAsh

 

I shall get back to you.

 

Richard

 

🙂

by
EE Community Support Team

Re: Brand new Ipad Pro TMF12 error

Hi @WitchDrAsh

 

Can you please contact our technical team via customer services and report the error.

 

Let us know how you get on.

 

Thanks

 

Richard

 

🙂

by Herbieo
Visitor

Re: Brand new Ipad Pro TMF12 error

I’m having the same problem as you. Did you manage to sort it out?

by
EE Employee

Re: Brand new Ipad Pro TMF12 error

Hi @Herbieo and welcome to the community.

 

I have sent you a private message to agin some details to help.

 

Many thanks,

 

Lee

by WitchDrAsh Investigator
Investigator

Re: Brand new Ipad Pro TMF12 error

No I whinged at EE customer service and they sent me a free sim card, which I manage from the online portal.

 

Crap I know but 😕

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