by chris29
Visitor

Apple music free trial end - how to change to family subscription

Hi there I realise it's been asked before about how to upgrade your free 6 month and been answered with "Do this through Apple" but could someone walk me through the process as I don't understand the steps?

I have the text saying either stop or the subscription will start at £9.99/mth,  Do I stop this or not? It seems to be suggested by other answers that you let the £9.99 start and then can somehow change to a family subscription once it's started? But another answer suggested if you cancel the subscription then start again directly wth Apple as EE cannot do family that you will then keep all your settings as they are tied to the Apple ID nad not the phone? Could anyone let me know which it is? 

Thanks

Chris

2 REPLIES 2
by Grand Master
Grand Master

Re: Apple music free trial end - how to change to family subscription

@chris29 EE don’t offer the family subscription you need to set this up with Apple.   If you have a Apple Music you will need to cancel it by texting STOP MUSIC to150 or you will be billed at the end of the free offer. 

by
EE Community Support Team

Re: Apple music free trial end - how to change to family subscription

Good morning @chris29

 

Thanks for coming to community 🙂

 

I can see @Chris_B has helped you.

 

Hope this has answered your question.

 

Thank you

 

Richard

 

🙂 

Let's get started

Join the EE Community to ask, answer, learn and share.