by Raffaello2017 Established Contributor
Established Contributor

Apple Watch 3 complimentary strap

I’ve recently purchased an Apple Watch 3, 38mm in stainless steel, that had a complimentary second strap which I haven’t had. How do I get hold of this second strap please, as I cannot find them on your website?

5 REPLIES 5
by
EE Community Support Team

Re: Apple Watch 3 complimentary strap

Good Afternoon @Raffaello2017

 

Thanks for coming back to the community.

 

Have you had a text message from us about the free strap?

 

Also, when did you order the Apple Watch?

 

Speak soon. Leanne 🙂

by Raffaello2017 Established Contributor
Established Contributor

Re: Apple Watch 3 complimentary strap

@Leanne_T Hi Leanne, I’ve had the watch for about 4 weeks, and received an email with a redemption code about a week ago. But when I connected with the EE website, they only had straps for the 42mm size case. I’ve lost my email with the redemption code, and have search for the straps to see if you’ve received new stock but cannot find them.

by
EE Community Support Team

Re: Apple Watch 3 complimentary strap

Hi @Raffaello2017

 

Thanks for the quick reply.

 

You would need to visit our EE accessories store here.

 

You would then enter your Apple Watch IMEI number as a voucher when you checkout.

 

Hope this helps 🙂

by Raffaello2017 Established Contributor
Established Contributor

Re: Apple Watch 3 complimentary strap

@Leanne_T Hi again Leanne, thanks for giving me the link to accessory store, I’ve checked it out and it’s been restocked but only has the red and yellow sport strap in the 38mm. Do you know if you’re going to have the Sport Loop in the 38mm please?

by
EE Community Support Team

Re: Apple Watch 3 complimentary strap

Hi @Raffaello2017

 

Thanks for coming back to me.

 

Sorry I don't, I would keep checking to see if the strap comes back in stock.

 

Thanks, Leanne.

 

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