by Natsinet
Visitor

Apple Music

Hi, I have just been charged £8.32 for Apple Music, and I cancelled it as soon as I was charged. I need to get a full refund as it hasn't been 24 hours since I got charged as I am not using it anymore. 

1 REPLY 1
by
EE Community Support Team

Re: Apple Music

Morning @Natsinet

 

Thanks for coming to the community.

 

The offer is charged once the 6 months free period has expired, if you have not cancelled this before the free period has expired the charge will be added to your account. 

 

You will not be charged this in the future once this is removed, you can re-add Apple Music at any time for £9.99 including VAT.

 

Thanks, Leanne.

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.