by Kezia1995

Apple Music is still charging me

I registered for the free 6 months Apple Music on the 21st of July. My Apple Music bill comes out the end of each month. I have checked today I am still being charged for it. So I text them again, stream to 150 and they say I already have 6 months free Apple Music till January 28th. Was I supposed to cancel as I assumed it would just stop the bill?



by Grand Master
Grand Master

Re: Apple Music is still charging me

@Kezia1995  Did you stop your own subscription to Apple Music?  EE will not take over your own payments for this service.   EE is offering you a subscription of the service only.

EE Employee

Re: Apple Music is still charging me

Hi @Kezia1995 and welcome to the community.


Are you getting billed via Apple or on your EE bill?


Many thanks,



Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.