by Aimeeayling Investigator
Investigator

Apple Music error message 'you don't have an Apple Music membership with EE'

Error message keeps coming up, definitely set up, created an apple account, still no luck

3 REPLIES 3
by
EE Community Support Team

Re: Apple Music error message 'you don't have an Apple Music membership with EE'

Hello there @Aimeeayling

 

Thanks for coming here for help.

 

Does the number show correct in your device settings.

 

  • iPhone – Settings>Phone>My Number
  • Android – Settings> About Phone>My Phone Number

Let me know how you get on 🙂

by Aimeeayling Investigator
Investigator

Re: Apple Music error message 'you don't have an Apple Music membership with EE'

Hi, 

I'm on an android phone and there was no 'about phone' setting but I managed to find the number through the 'about device'>'status'>'SIM card status' and the number isn't the same but will not let me change it?

Thank you in advance.

by
EE Community Support Team

Re: Apple Music error message 'you don't have an Apple Music membership with EE'

Thanks @Aimeeayling.

 

Please see our Apple Music support article here>

 

This will give you all the information you need to get the number updated.

 

Thanks 🙂

 

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.