02-03-2018 04:47 PM
I've upgraded from s8+ to iPhone x but am having trouble transferring photos contacts egg over using ios app. Any suggestions please
02-03-2018 05:13 PM
@Vickilawrence Move from
Android to iOS only shows when you first switch on and set up a new iPhone. If you’ve already setup the iPhone you’ll need to go to Settings>General>Reset>Erase All Content And Setting.
Then once this has wiped the device to factory settings you’ll need to start all over again paying attention to what you are doing and you’ll see at the very start of setting up the iPhone the option to “Move Over From Android To IOS”.