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Add insurance

I would like to add insurance online now. How I can do this exclude calling for info line?

by Grand Master
Grand Master

Re: Add insurance

Hi @Lucast077


You have to phone as per the insurance guide page


If you have already upgraded or taken a new line but didn’t take insurance, we may still be able to offer you cover. Call us on 150 from your EE phone or 07953 966 250 from any other phone to talk through your options.


We are only able to insure devices purchased direct from EE; online, in store or over the phone. If you are on SIM Only we can only insure certain devices. We constantly review which devices are insurable and there are some devices we are unable to insure. We are unable to offer insurance on any device that is already lost, stolen or damaged.


To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

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