by sammie21 Contributor
Contributor

wrong provider

why is my phone suddenly saying i'm with o2 when i'm with ee?

5 REPLIES 5
by Grand Master
Grand Master

Re: wrong provider

@sammie21  The EE sim will not show O2 on the device for that to happen a O2 sim has to be in the device.  

by Grand Master
Grand Master

Re: wrong provider

You've put an O2 SIM in it.

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by
EE Community Support Team

Re: wrong provider

Hi @sammie21

 

Have you definitely got your EE SIM card in your phone?

 

Chris

by sammie21 Contributor
Contributor

Re: wrong provider

Yes sim card is in phone.

 

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

by
EE Community Support Team

Re: wrong provider

Hi @sammie21,

 

Where does your phone show you are using O2?

 

Have you tried to manually select a network?

 

Thanks

 

James

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