by Kei86
Explorer

wifi is off but data is on?

My phone does not work unless wifi is on? I have data on and plenty of it but even with a signal it wont work 😣

4 REPLIES 4
by
EE Community Support Team

Re: wifi is off but data is on?

Good afternoon @Keli86

 

Welcome to community πŸ™‚

 

Have you recently upgraded or are you a new customer of EE?

 

What kind of handset are you using?

 

Thanks

 

Richard

 

πŸ™‚

by Grand Master
Grand Master

Re: wifi is off but data is on?

@Kei86   Have you allowed the apps to use cellular data?

by Kei86
Explorer

Re: wifi is off but data is on?

Thank you richard i have sorted it out now, was something really simple πŸ™ˆ

by
EE Community Support Team

Re: wifi is off but data is on?

Great news @Kei86

 

I should have asked that as well @Chris_B great shout πŸ™‚

 

Cheers

 

Richard

 

πŸ™‚

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