by whudsonw Investigator
Investigator

why is the voice mail have 123 on it

when my phone up graded, it put a voice mail in my box i cant delete and it 123 the talking clock from EE? my phone   how do i take it off

thanks mr hudson

23 REPLIES 23
by Grand Master
Grand Master

Re: why is the voice mail have 123 on it

Hi, 

 

Can you edit your post and remove your number and email address, as this us an open forum. 

 

Voicemail is 222 and then follow the prompts to listen and delete any messages. 

 

EE voicemail help pages can be found here.

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Ace Contributor
Ace Contributor

Re: why is the voice mail have 123 on it

Hi,

@whudsonw Send VM off to 150 ,

When your voicemail turn off send VM ON to 150 to turn it on again ,

Hopefully it will solve your problem,

And also please don't put your email address or phone number here as it is public forum,

Many Thanks

by whudsonw Investigator
Investigator

Re: why is the voice mail have 123 on it

I know its 222 but this was sent to me as a message some sort of spam .

like when you call 222 the talking clock 123 is on it?

and i cant delete it
by whudsonw Investigator
Investigator

Re: why is the voice mail have 123 on it

thanks I have just turned the voice mail off but the message will just have to stay on my phone cant get rid of it.

bill
by Grand Master
Grand Master

Re: why is the voice mail have 123 on it


@whudsonw wrote:
I know its 222 but this was sent to me as a message some sort of spam .

like when you call 222 the talking clock 123 is on it?

and i cant delete it

Hi,

 

If you go into the call settings - voicemail - the number should be +447953222222 if its not then change it to this number. This will then be your default number on number 1 on your keypad.

 

As for the message this was sent by TXT or voicemail?

 

Thanks,




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by whudsonw Investigator
Investigator

Re: why is the voice mail have 123 on it

it came on after my phone upgraded ?
by
EE Employee

Re: why is the voice mail have 123 on it

Good Morning @whudsonw

 

What phone are you using?

 

Can you access your voicemail at all?

 

If you can - leave yourself a voicemail then dial 222 and listen to and then delete the message.

 

Once you've done this turn your phone off then back on.

 

Let me know how this goes!

 

Thanks - Karen. Smiley Happy

by whudsonw Investigator
Investigator

Re: why is the voice mail have 123 on it

hi i have a samson j3

when it up dateded this was on the phone as an 'NEW VOICEMAIL. i cant get rid of it cause it dont stop, because its the talking clock? 123 , my voice mail was working fine but i have now turned it off never use it. sent a pic of it,
by
EE Employee

Re: why is the voice mail have 123 on it

Hi @Whudsonw 

 

Dialing 222 should get you through to your voicemail and not the speaking clock.

 

It may be worth reporting this to our technical teams.

 

Many thanks,

 

Lee

by Grand Master
Grand Master

Re: why is the voice mail have 123 on it

@whudsonw  What you have done is changed the speed dial for voicemail to the talking clock.  

 

Please have a look at THIS and when you change it back to voicemail use the number that @Northerner has posted. 

by whudsonw Investigator
Investigator

Re: why is the voice mail have 123 on it

this happend on a down load not what i had done as you can see?
by whudsonw Investigator
Investigator

Re: why is the voice mail have 123 on it

heres a pic of what i have
by
EE Community Support Team

Re: why is the voice mail have 123 on it

Good morning @whudsonw

 

Thanks for posting 🙂

 

There is no picture attached to your post.

 

I would agree with @Lee_H on this and advise you to please call our technical team and they can talk you through the process if this helps.

 

Thank you

 

Richard

 

🙂

 

by whudsonw Investigator
Investigator

Re: why is the voice mail have 123 on it

did the pic come up this time, cant put any number in my voice mail it wont have it, it will put the 123 back on it. for now i have just turned it off.

bill.
by
EE Employee

Re: why is the voice mail have 123 on it

Hi @whudsonw

 

Did you used to be an Orange customer?

 

Did you try dialing 222?

 

Thanks - Karen. Smiley Happy

by whudsonw Investigator
Investigator

Re: why is the voice mail have 123 on it

hi karen,

I was with one to one

then t-mobile

now ee


bill
by
EE Employee

Re: why is the voice mail have 123 on it

Hi @whudsonw

 

Thanks for getting back to me!

 

When you dial 222 what happens?

 

Thanks - Karen. Smiley Happy

by whudsonw Investigator
Investigator

Re: why is the voice mail have 123 on it

yer when i call 222 it go's to my voice mail, but that 123 is still there did you see the pic i sent just cant use speed dial.

bill
by Grand Master
Grand Master

Re: why is the voice mail have 123 on it

@whudsonw  Click THIS and come to the forum.  You can not post images on here.  So no one as seen any pictures your posting. 

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.