by Claradf77
Explorer

wanting to keep my old phone number. Where do I do this on-line?

wanting to keep my old phone number. Where do I do this on-line?

4 REPLIES 4
by Brilliant Contributor
Brilliant Contributor

Re: wanting to keep my old phone number. Where do I do this on-line?

Hello @Claradf77,

 

Welcome to the community,

 

Are you already with EE? If so, then you upgrade and you will keep your old number. If you needed a new SIM card, and you requested it from EE, then the number should be transferred automatically.

by Claradf77
Explorer

Re: wanting to keep my old phone number. Where do I do this on-line?

thanks, however, I am moving from O2 to EE and have a PACS code.
According to the info in my phone box I should be able to enter these
details on the EE website but I am not seeing this option available
anywhere?
by Brilliant Contributor
Brilliant Contributor

Re: wanting to keep my old phone number. Where do I do this on-line?

You will first need a temporary number ass you can see and then the second link is where you put your PAC code in doe transfer of your old number, hope this helps

 

http://ee.co.uk/help/getting-started/joining-ee/keeping-your-number

 

https://myaccount.ee.co.uk/keeping-your-number/

by
EE Community Support Team

Re: wanting to keep my old phone number. Where do I do this on-line?

Hi @Claradf77

 

Welcome to the community. 🙂

 

Did you manage to get sorted following @Schockwave's advice and using the online form?

 

Chris 🙂

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