by suechapman Established Contributor
Established Contributor

sending and receiving picture messages

hi

 

i dont seem to be able to send or receive picture messages 

 

i have a dual sim phone on android operating system 5.1 

 

what should the apn settings be and would that have anything to do with this problem 

 

sue x

4 REPLIES 4
by Grand Master
Grand Master

Re: sending and receiving picture messages

Hi,

 

Are you on EE 4G and is the EE sim your primary sim?

 

You can get your APN settings here for most phones.

 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Employee

Re: sending and receiving picture messages

Hi @suechapman and welcome to the community.

 

Please do let us know how you get on with the APN settings.

 

Many thanks,

 

Lee

by suechapman Established Contributor
Established Contributor

Re: sending and receiving picture messages

hi

my phone is not listed in that section 

 

my phone is a dual sim phone xgody x11

 

what should the apn settings be for tmobile 

 

sue 

by
EE Community Support Team

Re: sending and receiving picture messages

Hi @suechapman

 

Thank you for coming here to see us in community 🙂

 

I'm not sure with this one not being an EE handset, I'm going to call in the help of @Northerner who knows a thing or two about Android.

 

Let's see if he can lend a hand please.

 

Cheers

 

Richard

 

🙂

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